Update from the RJ Garage Doors Team regarding Coronavirus
To our valued customers,
Together we're living through some uniquely challenging times. We’re all experiencing sudden and significant change right now, given the evolving circumstances around COVID-19. Especially now as we are in the midst of the second wave and second lockdown period. Every individual and organization are being called upon to respond and adapt in a conscious and socially responsible way.
The RJ Doors Team wants to ensure you that the safety of our employees, customers and the wider community remains our top priority.
We are closely monitoring updates from the Department of Health and the World Health Organisation regarding COVID-19. We will continue to be guided by and implement any necessary processes set out by these authorities, public health officials and all levels of government.
Our Office and Showroom are currently open and available for customers to visit.
In order to abide by current government legislation and requirements, customers much assist the RJ Garage Doors Team in their details for COVID safe practices, contact tracing and other requirements when wishing to enter the Showroom.
Customers can expect the following when visiting our Showroom:
The RJ Doors Team thanks all our customers for working with us to stay safe during this time.
We have adapted an appropriate screening process for all staff and customers. Prior to confirming attendance to a customer’s premises/site, the following questions are being asked:
As a business we will still accept cash, however we are encouraging the use of non-contact payment such as card or direct deposit/transfer.
We will continue to assist with emergency repairs and servicing, all self-isolating customers must inform our office immediately and before any appointments with our business, so that additional measures can be taken to protect our staff.
Until further notice all physical brochures have been removed from our showroom and office, however our website remains up to date with digital brochures for our products.
We are in regular communication with our employees and broader team, reminding them of the importance of good hygiene and providing them with health education and support available.
We continue to source safety items such as sanitizers and protective supplies for our team. We have provided ‘Safety Hygiene Packs’ to all customer-facing personnel to ensure they have the tools and supplies necessary to protect themselves and others.
We thank all our customers for their support during this time and we will continue to provide updates as the situation evolves.
The RJ Garage Doors Team offer Install, Service and Repairs to Metropolitan Melbourne and Regional Victoria area! With products for Residential, Commercial and Industrial areas and Roller, Sectional, Tilt or Counterweight Garage Doors, to Gates and Entry Doors! With our Afterhours 24/7 Emergency Team, RJ Garage Doors is always here for you!
RJ Garage Doors Office and Display Centre
Let us find the best solution to your garage door needs - contact us for a free no obligation quote
RJ Garage Doors remains open and compliant with all Government Guidelines. The RJ Garage Doors Team are still available and here to help with emergency servicing and repairs during this time.
To speak to a staff member please call 03 8686 9338
Alternatively you can email us at office@rjdoors.com.au
For further information please click here to read our full COVID Message Visit Website →